Turn On or Transfer Electric, Water and Sewer Service

To turn on or transfer Electric or Water/Sewer service:

1. Go in person to the Customer Service Desk in City Hall at 305 East Union Street, Suite A100.  You can turn into the main City Hall Parking lot from Bouchelle Street, or East Union Street.  Walk under the water tower (Morganton Trading Company) into the City Hall offices.
2. Take one of the following:
   
   1. a North Carolina driver's license
   2. another state driver's license
   3. a United States government issued picture ID.
   4. a passport issued by a foreign government. 
3. Call 828-438-5245 if you have questions.
4. Utility Deposits
5. You may also fill out an application for services by downloading, completing and emailing us the application for services below.
   Once you complete the application for services, email it to utilityapplications@morgantonnc.gov. After you email your completed application, please call us at 828-438-5243 or 828-438-5242 to complete your account setup. The Customer Service Representative on the other end of the line will walk you through the next steps in completing your account setup. The Customer Service Representative will tell you if a deposit is needed for your account.